Refund policy
Return & Refund Policy
At Reviora Relief, we stand behind everything we sell. If a product doesn't work for you, you shouldn't be out a cent. That's why every order is backed by our 30-Day Money-Back Guarantee.
Our 30-Day Money-Back Guarantee
You have a full 30 days from the date your order is delivered to try your product. If you're not satisfied with your results for any reason within those 30 days, you're eligible for a full refund — including any shipping you paid.
To keep it simple: you do not need to ship the product back to receive your refund. Just reach out to our team and we'll take care of it.
How to Request a Refund
Email us at support@reviorarelief.com within 30 days of delivery and include:
- Your order number
- The name and email used on the order
- A quick note letting us know the product didn't work out for you
That's all we need. There are no restocking fees, no return-shipping costs, and no hoops to jump through.
When You'll Get Your Money Back
Once your refund is approved, funds are returned to your original payment method within 3–5 business days. Depending on your bank or card provider, it may take a little additional time to appear on your statement.
Damaged or Defective Items
If your order arrives damaged or defective, we'll make it right straight away. Email support@reviorarelief.com within 30 days of delivery with your order number and a photo or short description of the issue, and we'll arrange a free replacement or a full refund — your choice. You will not be asked to pay for return shipping.
Where We Ship
Reviora Relief ships worldwide. We currently deliver to the United States, Canada, United Kingdom, Australia, and New Zealand. This guarantee applies to all orders in these regions.
Questions?
We're here to help. Reach our support team any time at support@reviorarelief.com and we'll get back to you as soon as possible.